Frequently asked questions
Answers to the things our customers ask most. Can't find yours? Just email us.
Ordering & payment
What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Afterpay (4 interest-free payments), and Zip. All processed securely through Shopify Payments.
Can I change or cancel my order?
If it hasn't shipped yet, email care@femiqn.com and we'll do our best. Once dispatched, changes aren't possible — but you can return within 21 days.
Do you offer gift cards?
Yes — digital gift cards from $50 to $500, delivered by email. They never expire.
Sizing & fit
What sizes do you carry?
Sizes 8 to 26. Every size is individually patterned — not graded up from a size 10. Our size 20 is designed for a size 20 body.
How do I find my size?
Each product page has a detailed size guide. If you're between sizes, we recommend sizing up — the drape looks better with room. You can also use our "Find Your Fit" quiz.
What if it doesn't fit?
Exchange it for free! We offer free return shipping on exchanges and hold your new size while your return is in transit. Full return details here.
Delivery
How long does delivery take?
Standard: 2–5 business days. Express: 1–2 days (metro). Most orders ship the next business day.
Is shipping free?
Free standard shipping on all orders over $99 within Australia. Under $99 is $9.95.
Do you ship internationally?
Not currently — we're focused on Australian women. If you're overseas and desperate, email us and we'll see what we can do.
TVSN
Are these the same products from TVSN?
Yes — same dresses, same colours, same sizes. If a style sold out during a segment, we restock it on our website first.
Is it cheaper to buy here vs TVSN?
Same prices, but we regularly offer website-exclusive promotions like 15% off your first order.
About FEMIQN
Who makes FEMIQN clothes?
J & M Fashions Pty Ltd — a Sydney-based fashion house with 40 years of experience dressing Australian women.
What does FEMIQN mean?
Pronounced "fem·ih·keen" — a blend of "feminine" and "unique." Fashion that makes real women feel confident, not invisible.

